Communication, time management, and productivity are considered by business experts as three of the most important factors that are needed to provide steady growth to a company. While many business owners aspire to excel in these three key aspects, the truth is that it is not easy to stay consistent with all the challenges that come from time to time. Delays to workflow are usually attributed to technical issues. These disruptions may force a data center to shut down for hours or even weeks, depending on the severity of the problem. Delayed projects would eventually translate to lost opportunities for your business.
In the past, companies usually hire certified technicians to work on these problems. It was quite convenient for businesses at that time to hire professional technicians only when they are needed. The major drawback with this strategy is that businesses experience longer downtimes – which are expected since it will take more time for third-party technicians to arrive at the site and diagnose the problems. Maintaining on-site technicians is also not a practical option as a single data center will require multiple specialists for specific technologies.
Smart Hands support is now one of the most convenient and fast-growing systems for businesses when it comes to data center management. Basically, technicians are stationed directly on the site to keep an eye on any problems that may arise. They may not have specializations similar to certified technicians, but they are capable of fixing minor problems before these can get out of hand. For more complicated issues, these versatile troubleshooters will act as guides, getting in touch with technical assistance centres to receive instructions from certified technicians and project managers. They will then carry out the repairs precisely as instructed.
Learn more about the three ways that Smart Hands can help your business thrive and see great results now.
- It reduces downtime.
Time is extremely important when it comes to business operations. By providing immediate technical assistance on installations, upgrades, relocations, and repairs, Smart Hands can help minimize both the duration and frequency of downtimes. This allows you to get back online in as little time as possible; thereby minimizing the impact on your business. Fixing minor problems early on can also reduce the risks of developing more serious issues with your equipment.
- It allows you to maximize manpower.
By cutting down the duration of interruptions, your employees can get back to their work quickly and with less impact to your business. With Smart Hands, you can also delegate the tasks to the support team and lessen the workload for your employees. In that way, they can focus more on the projects at hand and work on the things that they do best.
- It improves performance.
Aside from their core duties, Smart Hands support staff can also be hired to assist on on-site auditing, create inventories, and to support in logistic tasks. A proactive Smart Hands team can also help you optimize and monitor your system, immediately detect minor errors and prevent them from getting worse. Overall, adding Smart Hands to your business can greatly improve the performance and productivity in your workplace.