The Huawei UK team took into account the recent issues the company has been facing and addressed its consumers about it in a personal message.
“As you may be aware, we have been facing some unique challenges over the last two months and we are grateful for all the support we have received from the media and consumers during this time,“ said the team.
They mentioned how nothing will change regarding the company’s partnership with relevant US companies and the continued provision of services as promised. Android and Microsoft were specifically mentioned. They talked about how all products will continue to receive updates from the mentioned brands without any break.
“As we have been saying for some time now, nothing’s changed – and the good thing for our consumers is that nothing will change after August 19th. All Huawei smartphones, tablets and PCs which are sold and are selling in the market will continue to receive security patches, Android updates, and Microsoft support.”
Moreover, the current flagship devices will be receiving the recent Android Q update like all other phones so consumers should not worry about anything.
Huawei further emphasized how consumers are their top priority and nothing will be comprised today or in the future. Furthermore, all huawei devices, be it PCS, smartphones or tablets, will continue to receive the latest applications available to the android and windows world as they will continue to closely work with their global partners.
This message should put consumers at ease knowing that the company is doing its best and has promised seamless provision of services and updates regardless of all the issues it has been going through. No consumer is being made to suffer.
The Final Word
For any further queries, Huawei has asked consumers to contact them at huaweianswers.com.
“Whatever happens we will continue to work closely with our global network of partners to continue to offer industry-leading technology to our consumers, because putting consumers first and delivering meaningful innovations has always been our top priority, regardless of the challenges we face,” said Huawei.