Home » Liquipel, will it void my warranty?

Liquipel, will it void my warranty?

By Sami Mughal

The technology in question at the moment is the Liquipel treatment of your phone or other technical device. Having a great interest in the process, and other such technologies, I have been searching the internet to find the answer to this question.
There have been verbal claims in various videos that it does not affect your warranty. The main reason behind this: the way the ‘Liquipel’ treatment works is by placing a nano-particle coating outside and inside the gadget. This coating cannot be seen, and cannot be felt, hence cannot be detected. As a result, unless you tell your phone company or vendor about the change you made, they have no way of knowing whether you have had the treatment or not.
I was on a mission to get a more definitive answer.
If you ask anybody who is in touch with Liquipel, they say that they will not make a claim to state yay or nay. They will just tell you that, yes, it will not affect your device, its performance, or its touch and feel in any way. So theoretically, it should not void the warranty.
The claim itself is sensible. However, one way to check this could be to check if the Water Detector Stickers still respond to water or not. If they do, then there is no treatment. If they don’t, it means that the phone has been coated in a liquid repellent technology. However, I don’t believe many phone companies or vendors will actually be bothered to place this test as a part of their regular warranty tests.
Next step was to check with phone companies and vendors. So I asked around. I sent emails and tweets to all the companies that were approachable. This included both manufacturers as well as different service providers in the UK.
Sadly, once again I did not get an answer. Almost everyone gave me the same answer:  they can only check once the device is given to them. Of course, the only way to check this could be to get your device treated, and then hope that somehow a problem occurs to your device, within the warranty period, which does not have to do anything with liquid damage. While not impossible, this could be a very hard test to perform. The problem has to be unrelated with liquid damage because it will not be a fair test if it was. (If the phone failed because of liquid damage, Liquipel fails, and if it doesn’t, there is no warranty claim!)
As can be seen, the replies I got were vague, and did not really tell me anything!
The same question seems to appear on forums a lot as well. Everyone has their own opinion about it, and it seems to come down to the fact that when treated, the technology is undetectable, so it should not affect the warranty.
So to summarize, sadly this question still goes unanswered. While the technology is great, I think the simple fact is that many of the companies making and selling phones, especially in the UK, are either unaware of this technology, or do not want to promise anything. Either way, it is annoying as a consumer not to get answers. Hopefully, as time goes on, more companies will become aware of this and form a policy about it. Till then, we have to wait. 

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *